Purpose and Scope

AutoBridge System, including its subsidiaries and affiliates (collectively, "AutoBridge," "we," or "us"), respects the privacy of individuals and is committed to protecting personal information.

This Privacy Policy applies to our collection, use, and disclosure of information obtained in connection with the provision and use of our software applications and mobile applications (the "Subscription Service") where we act as a data controller (for example, in respect of account management, billing information, and administrative purposes). It also applies to our processing of personal data in relation to ancillary services offered through or by other platforms within the AutoBridge ecosystem (including, for example, the AutoBridge Learning Portal, AutoBridge Community, AutoBridge Support, AutoBridge Store, the Partner Portal, and other related platforms) to the extent that we act as a data controller. Collectively, these offerings are referred to in this Privacy Policy as the "Services."

The term "Website" refers to AutoBridge's and its affiliates public websites, including, without limitation, any domains, subdomains, or web applications owned, operated, or controlled by AutoBridge that provide access to the AutoBridge System and related resources. The Website does not include AutoBridge's subscription-based products, applications, or services ("AutoBridge Products") regardless of the domain name used to access them.

This Privacy Policy does not apply where we process personal data solely as a data processor on behalf of our clients or partners in connection with the Subscription Service. Additionally, we or our partners may provide applications and integrations hosted by third-party services, and this Privacy Policy does not cover such third-party services, even when accessed through our Services.

This Privacy Policy also does not apply to information collected by AutoBridge for other purposes unrelated to the Services. For details on how we handle information collected through our websites, events, or marketing activities, please refer to our Website and Event Privacy Policy, and for job applicants, please see our Applicant Privacy Policy.

How We Obtain Information

We collect several types of information from and about our Customers, Users, and Partners during the hosting, provision, maintenance, support, and improvement of our Services.

In certain situations, AutoBridge acts as a data controller with respect to personal data uploaded to our platforms. However, for the avoidance of doubt, we act as a data processor when processing Customer Data on behalf of our Customers while providing the Subscription Service.

As a data controller, we may process personal data that Users choose to submit to our platforms. This may include:

• Name and contact details
• Login credentials
• Job titles and professional information
• Photographs or profile images
• Education history

When Users or individuals choose to provide feedback about the Services to our research team, we may also process their contact details, take photographs, and collect audio and/or video recordings for service improvement purposes.

We also collect Account Data from our Customers or Partners, which may include:

• Credit card or billing information
• Customer or Partner representatives contact details
• Job titles
• Information about the Services purchased or configured

If Customers or their Users download our Mobile Applications to their devices, we may collect personal data provided by Users along with additional data automatically collected through the Mobile Application.

This may include:

• Device and operating system information
• Language, location, and time zone settings
• Interaction patterns within the Mobile Application
• Information on how the Mobile Application and Services are used

Additionally, we collect Usage Data directly from a User's interaction with our Services. This may include:

• Usage patterns and session duration
• Traffic and location data (including approximate location)
• Access logs, communication data, and resources accessed
• Device details, operating system, and browser type

Finally, for certain Services, we may process User login data to ensure secure and reliable access.

How We Use Information

We process personal data for a variety of purposes to ensure the secure, efficient, and effective delivery of our Services.

We may process Account Data for:

• Billing, payment processing, and account management
• Contracting and compliance purposes

We may process Usage Data for:

• General system maintenance and support
• Security monitoring and fraud prevention
• Improving the performance and functionality of the Services

We may process User login data to administer individual accounts, including those used for training, learning, or onboarding activities.

Where we have a Customer's prior authorization and agreement, we may process Customer Data for the purpose of training AutoBridge's artificial intelligence (AI) and machine learning (ML) models. We may also process other personal data that is not Customer Data (including data entered into other AutoBridge platforms) for the same AI/ML training purposes

We may deploy AI and ML features within the Services to enhance the user experience. Using these features may involve processing personal data submitted to them. For example:

• Data entered into the AutoBridge Support Portal may be processed to generate suggested solutions for Users
• Search data may be processed to produce more relevant results

We recommend that Users avoid submitting sensitive or confidential information into these AI-powered features unless explicitly necessary.

We may use third-party service providers to deploy AI/ML features or assist in training our models, which may involve the transfer of personal data to such third parties under appropriate safeguards.

By registering for the Services, AutoBridge may create a profile on the User's behalf, enabling access to other designated AutoBridge platforms using the same login credentials. Personal data collected during registration or use of these platforms that the User chooses to make public may be visible to other users. This data may also be used across platforms to improve the quality of the Services and enhance the User's experience.

Additionally, we may process Account Data and other personal data received from Users, Customers, or Partners to:

• Operate, maintain, and improve the Services (including soliciting feedback when appropriate)
• Develop and launch new products and features
• Provide requested information, products, or services
• Fulfill contractual obligations and enforce our rights
• Conduct analytics, benchmarking, and industry research
• Enforce our legal rights, defend claims, and protect the rights and property of AutoBridge and others
• Comply with applicable legal, regulatory, and financial obligations

Legal Basis

We process personal data for a variety of purposes to ensure the secure, efficient, and effective delivery of our Services.

When we process personal data including Account Data, Usage Data, or certain User login data we rely on one or more of the following legal bases, depending on the specific activity:

• Legitimate interests - where the processing is necessary for our legitimate business purposes, provided those interests are not overridden by the privacy rights of the individuals concerned.
• Compliance with legal obligations - where the processing is required to meet applicable laws or regulatory requirements.
• Store App - An App posted to Store that may be free or for a fee and is subject to App Conditions.
• Performance of a contract - where the processing is necessary to fulfill our contractual obligations to Customers, Users, or Partners.
• Consent - where we have obtained the individual's explicit agreement to process their personal data for a specific purpose.

Where we process personal data to train AutoBridge AI or machine learning (ML) models, we do so either:

• On the basis of the legitimate interests of both AutoBridge and our Customers to improve the accuracy, functionality, and reliability of our AI/ML-powered Services

• On the basis of consent obtained from applicable data subjects.

Where possible and appropriate, we take steps to minimize the amount of personal data processed for AI and ML training purposes.

How We Disclose Information Collected

We may disclose personal data covered by this Privacy Policy to the following categories of recipients:

• Subsidiaries and Affiliates - to the extent necessary to fulfill the purposes outlined in this Privacy Policy.
• Contractors, Partners, and Service Providers - including technology vendors, hosting providers, support teams, and AI/ML service providers, where applicable, that perform services on our behalf or on behalf of our Customers.
• Business Transaction Parties - to a potential or actual buyer (and their agents and advisors) in connection with a proposed or completed merger, acquisition, restructuring, sale, or transfer of some or all of our assets. In such cases, personal data about our Customers, Users, and Partners may be part of the transferred assets.
• Legal and Regulatory Authorities - to any competent law enforcement body, regulatory or government agency, court, other third party in order to:

1. Comply with a legal obligation or lawful request.
2. Enforce or apply the terms of a Customer Agreement or any other contract with Customers or Partners.
3. Protect the rights, property, or safety of AutoBridge, our affiliates, employees, agents, Customers, Users, or others.
4. Defend against legal claims.

• Other Users - where the User chooses to make their information public within the AutoBridge platform or related sites.
• With Consent - to any other individual or entity where we have the User's explicit consent to share the data.

We may also share aggregated or de-identified information that cannot reasonably be used to identify an individual. AutoBridge processes, maintains, and uses such information only in a de-identified manner and will not attempt to re-identify it, except as permitted by law.

International Transfers

We may disclose personal data covered by this Privacy Policy to the following categories of recipients:

1. Any country where AutoBridge has operational facilities
2. Any country where we engage trusted service providers to support our Services

For transfers of personal data from the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we implement measures to ensure appropriate safeguards are in place. These may include the use of Standard Contractual Clauses or other lawful mechanisms recognized under applicable data protection laws

Security and Breach Notification

AutoBridge maintains appropriate technical and organizational measures designed to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Only authorized AutoBridge personnel and vetted service providers have access to such data, and they are required to keep it secure and confidential. In the event of a data breach affecting personal data, we will follow applicable legal requirements for breach detection, reporting, and notification.

Retention

We retain personal data only for as long as there is a legitimate business need to do so, such as:

• Providing the User, Customer, or Partner with requested services
• Complying with applicable legal, tax, or accounting obligations
• Maintaining a record of consent preferences
• Resolving disputes and enforcing agreements

Once personal data is no longer required for these purposes, we will securely delete or anonymize it, unless otherwise required by law.

Your Privacy Choices

Where AutoBridge acts as a data controller, we provide Users with certain rights regarding the personal data they provide to us, in accordance with applicable laws.

If a User wishes to object to or restrict the processing of personal data, or request the portability, access, correction, or deletion of personal data, they may contact us using the details provided in the Contact Information section of this Privacy Policy.

Some jurisdictions provide residents with additional rights over how their personal data is "shared" or "sold" (as defined by applicable laws). AutoBridge does not sell personal data obtained through the operation of our Services to third parties, nor do we share such information for purposes of cross-context behavioral advertising.

Users also have the right to complain to a data protection authority if they are dissatisfied with how we collect or use their personal data. Under certain applicable laws, Users may also have the right to appeal if we decline their request regarding their personal data.

We will respond to all such requests in accordance with applicable data protection requirements. To process a request, we may require Users to provide information to verify their identity. Depending on the jurisdiction, Users may appoint an authorized agent to exercise their rights on their behalf. We may request proof that such agent has the authority to act and may require the User to verify their identity directly with us.

If you are an authorized agent submitting a request on behalf of a User, please contact us at privacy@autobridgesystem.com.

Users may also submit a rights request form or contact us directly to exercise their privacy rights using the details provided in the Contact Information section.

Individuals Residing in Certain U.S. States

Certain U.S. states including California, Colorado, Connecticut, Utah, and Virginia have enacted consumer privacy laws that provide their residents with specific rights and require additional disclosures ("State Laws"). If you reside in one of these states, this section applies to you.

Additional Disclosures

• Details about the categories of personal data we collect, and the sources of that data, are outlined in the "How We Obtain Information" section above.
• How we use this personal data is described in the "How We Use Information" section above.
• How we disclose personal data is described in the "How We Disclose Information Collected" section above.

As required by applicable State Laws, we provide the following tables summarizing:

1. The categories of personal data we collect (and have collected during the past 12 months).
2. The categories of third parties to whom we disclose each category of personal data.
3. The purposes for which we use each category of personal data.

We "Share," "Sell," or Use for "Targeted Advertising"

Under applicable State Laws, Users have the right to opt out if a business "sells," "shares," or uses their personal data for "targeted advertising." AutoBridge does not sell, share, or use personal data for targeted advertising in the provision of our Services.

We may process User login details or account credentials provided to us solely to deliver the Services to Users. We do not use or disclose sensitive personal data to infer characteristics about Users.

Other Details About Our Information Practices

As described in previous sections, we collect personal data directly from Users, including:

• Data uploaded to our platforms (excluding Customer Data uploaded to the Subscription Service)
• Account Data from Customers or Partners
• Information collected through Mobile Applications
• Usage Data from Users interaction with the Services

Your Privacy Rights

Access, Correction, and Deletion

Users have the right to:

1. Request access to their personal data, including in a portable format
2. Request correction of inaccurate personal data
3. Request deletion of personal data

Requests can be submitted through our designated form or via the Contact Information section. We will verify each request before processing

Non-Discrimination

AutoBridge will not discriminate against Users for exercising their rights under the CCPA or any other applicable privacy laws.

Data Retention

For information on how long we retain personal data, please see the "Retention" section above.

Appeals

Users have the right to appeal any decision made regarding their privacy rights. If a request is denied, you may appeal by contacting us at privacy@autobridgesystem.com. For further concerns, you may also contact the attorney general in your state of residence.